The Dispatcher: Issue 2



Mercedes’ AI research could mean faster package delivery

Using a combination of computer vision and AI, Mercedes believes it can help reduce the time needed to load packages onto vehicles and make sure these boxes are in the optimal spot for an AI-created delivery route. More importantly to delivery companies, the system is cost effective.

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To reduce traffic, pollution, delivery services hop on the bike

“UPS is very focused on urban logistics, and our ‘cycle logistics’ solutions, which the cargo e-bike is part of, are all designed to address congestion and pollution,” UPS spokesperson Glenn Zaccara said in an email.  

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How smart logistics can help a retailer win the same-day delivery game
Retailers can remain competitive if they can determine how to offer same-day shipping at low prices. Same-day delivery is no longer just a plus but an expectation.
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The last mile: Logistics’ final frontier meets gig culture
You don't really know how much you love doughnuts until you're faced with the decision of whether or not it's worth it to snatch one from the hands of a scary clown.
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The cost of a failed delivery continues to rise, survey shows
"Today, simply tracking a package isn't enough. Retailers and brands that want to thrive need to invest in people, processes and tools that positively impact last mile delivery and customer loyalty."
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Swift Tip: Use Your Data to Find Efficient Gaps
      • Maintain, retain and build customer loyalty through proactive outreach
      • Let your customers know when to expect their delivery with a customized SMS or Email
      • Send a Tracking Link and customers can follow their delivery on our White Labeled Map...they will even see a live ETA!
      • Solicit feedback with an automatic survey to identify strengths and weaknesses of your business
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